National Standards Committee:
This committee drew from the experience of its members and break-out group participants across the country to establish a recommendation on standards for collision repairers. Once its task had been completed, the committee was disbanded.
In July 2002, the committee produced the set of standards listed below and recommended that they be recognized by the Canadian industry and that they be included in any future accreditation program driven by regulators or the industry itself.
1. Comply with federal, Provincial and local laws and regulations.
2. Have valid garage keeper’s liability insurance.
3. Prior to commencing repairs, furnish an itemized list for parts and service, which clearly identifies any new, used, repaired, re-manufactured or aftermarket parts to be used.
4. Provide a detailed invoice upon completion of repairs.
5. Replace or restore the vehicle’s structural components to pre-accident condition with regard to fit and finish, integrity, durability and safety.
6. Have a four point clamping system to safely secure vehicles for structural repairs.
7. Have industry accepted measuring equipment capable of making three-dimensional measurements on unibody and non-unibody vehicles.
8. Have mechanical, electrical and/or hydraulic pulling equipment appropriate to repair.
9. Have the appropriate welding equipment that meets the vehicle manufacturer’s requirements.
10. Have the ability to safely raise the vehicle for inspection and repairs.
11. Utilize a paint application system capable of producing an Original Equipment Manufacturer’s type finish.
12. Have a paint spray booth that complies with appropriate legislation.
13. Employ qualified technicians appropriate to the repairs subject to Provincial legislation.
14. Ensure ongoing appropriate and required training for employees.
15. Provide and honour the required guarantees as they apply to Parts and Labour related to the repair.
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